Housesonline Privacy Statement:
Housesonline provides a variety of online services for residential real estate. Housesonline values your privacy and feedback. Any user information we collect is considered private and we do not use it or share it (except as permitted herein) without the user's permission. We use this personal information at Housesonline to provide the best quality service possible. The following policy statement summarizes Housesonline's protection and use of any personal information provided by visitors to the Housesonline website. If the web site has not responded to your enquiry or your enquiry has not been satisfactorily dealt with then please contact us at www.housesonline.com.au

Information Collected by Housesonline:
Housesonline collects user information from several areas of the site including the Member Registration area; products; business services; the adding and editing of property listings; the adding and editing of professional profiles; technical support email forms; and any surveys or contests that Housesonline may sponsor. Housesonline collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes.

Use of Information:
Housesonline aims to better understand its user’s needs in order to improve its product and service offerings. Email addresses are used to communicate with members through Real News (a monthly email news summary), promotional emails and for site administration purposes. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service. Financial information is used to invoice users for products and services purchased. Within Housesonline, only managers have access to the credit card account information. This information is not shared with anyone outside of Housesonline.

Shared information:
Though Housesonline makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Company.

Housesonline does not sell, rent or lease user information to any third party. From time to time, Housesonline may obtain information (such as electronic mail addresses) from third party providers. It is our aim to only contact individuals who we believe may have a legitimate business interest in Housesonline based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While Housesonline endeavours to work with other sites and companies with a similar respect for user privacy, Housesonline cannot be responsible for the privacy practices of other sites.

Security of personal information:
Housesonline's clients and their personal information are considered to be Housesonline's greatest asset and thus their privacy is treated with the utmost regard and respect. Housesonline takes every reasonable precaution to secure personal information within both its computers and its premises.

Editing, updating or deleting personal information:
Users who do not wish to receive future Housesonline promotional email, are requested to contact us via email, reply to a recent email with “remove” in the subject line, or deselect the email option from their member record. Housesonline occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some web site features.